Terms & Conditions
Last updated
10/28/26
Welcome to VISTA. These Terms & Conditions govern your use of our website and the services, products, and information made available through it.
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.
1. About VISTA
VISTA is an eyewear and optical services brand based in New York, United States.
Through our website, we may provide information about eyewear, sunglasses, contact lenses, eye exams, appointments, and related services.
Certain products, services, features, or functionality described on the website may not be available in all locations or at all times.
2. Use of the Website
You agree to use this website only for lawful purposes and in accordance with these Terms.
You must not:
Use the website in a way that violates applicable laws or regulations.
Attempt to gain unauthorized access to the website or its systems.
Interfere with the security, operation, or availability of the website.
Use automated systems to access or collect information from the website without permission.
Submit false, misleading, or fraudulent information.
Use the website to distribute malicious software or harmful content.
We reserve the right to restrict or terminate access to the website if we reasonably believe that these Terms have been violated.
3. Products and Services
We make reasonable efforts to ensure that information about our products and services is accurate and up to date.
However, product availability, descriptions, colors, specifications, pricing, and other information may change without notice.
Images are provided for illustrative purposes and may vary slightly from the actual product.
Nothing on this website guarantees that a particular product, frame, lens, appointment time, or service will be available.
4. Eyewear and Prescription Products
Some eyewear and optical products may require a valid prescription or professional fitting.
Where applicable, you are responsible for providing accurate prescription information and other information required to fulfill an order or service.
We are not responsible for problems resulting from inaccurate, incomplete, or outdated information provided by you.
Certain products may only be available following an examination, fitting, or other professional assessment.
5. Eye Health and Medical Information
Information provided on this website about eye health, eyewear, contact lenses, vision, and related subjects is intended for general informational purposes only.
It is not intended to replace professional medical advice, diagnosis, examination, or treatment.
Do not rely on information provided through this website as a substitute for consultation with a qualified eye care professional.
If you experience a sudden or serious change in vision, significant eye pain, injury, or another urgent eye-related concern, seek appropriate professional medical care.policies before providing them with personal information.
6. Appointments
If appointment booking or appointment requests are available through the website, submitting a request does not necessarily guarantee an appointment.
An appointment may only be considered confirmed once you receive confirmation from VISTA or the relevant provider.
Appointment availability, cancellation policies, fees, and other requirements may vary depending on the service and location.
Additional terms may apply to specific appointments or services.
7. Orders and Purchases
If online purchasing is enabled, additional terms may apply to individual purchases, including pricing, payment, shipping, returns, exchanges, and cancellations.
Product prices and availability may change without notice.
We reserve the right to refuse or cancel an order where permitted by law, including where there is an apparent pricing error, suspected fraud, inventory issue, or other legitimate reason.
Any applicable purchase-specific terms will be made available before or at the time of purchase.
8. Payments
Where payments are accepted through the website, payment processing may be handled by third-party payment providers.
We do not necessarily store complete payment card information on our own systems.
You are responsible for providing accurate billing and payment information and for ensuring that you are authorized to use the payment method provided.
Third-party payment providers may have their own terms and privacy policies.
9. Intellectual Property
Unless otherwise stated, the content of this website, including text, photographs, graphics, logos, illustrations, designs, videos, software, and other materials, is owned by or licensed to VISTA and is protected by applicable intellectual property laws.
You may view and use the website for personal, non-commercial purposes.
You may not reproduce, distribute, modify, republish, sell, or commercially exploit website content without our prior written permission.
All trademarks, logos, and brand names displayed on the website remain the property of their respective owners.
10. User-Submitted Information
If you submit information, comments, questions, reviews, photographs, or other content through the website, you are responsible for ensuring that you have the right to provide that content.
You agree not to submit content that:
Is unlawful, fraudulent, defamatory, or misleading.
Infringes another person's intellectual property or privacy rights.
Contains malicious code or harmful material.
Contains sensitive personal information that was not specifically requested.
We may remove or decline to publish user-submitted content at our discretion.
11. Third-Party Services and Links
The website may contain links to third-party websites, services, booking platforms, payment providers, social networks, or other external resources.
These third parties operate independently from VISTA and may have their own terms and privacy policies.
We are not responsible for the availability, accuracy, security, or content of third-party websites or services.
Your use of third-party services is subject to the terms and policies established by those providers.
12. Website Availability
We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, secure, or error-free.
The website may occasionally be unavailable because of maintenance, updates, technical problems, or circumstances outside our reasonable control.
We may modify, suspend, or discontinue any part of the website or its functionality at any time.
13. Disclaimer of Warranties
To the extent permitted by applicable law, the website and its content are provided on an "as is" and "as available" basis.
We do not guarantee that:
The website will meet your specific requirements.
The website will always be available or error-free.
Information on the website will always be complete, accurate, or current.
The website will be free from viruses or other harmful components.
Nothing in these Terms is intended to exclude any consumer rights or warranties that cannot legally be excluded.
14. Limitation of Liability
To the maximum extent permitted by applicable law, VISTA and its officers, employees, affiliates, service providers, and partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or services.
This limitation does not apply to liability that cannot legally be limited or excluded under applicable law.
15. Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless VISTA and its officers, employees, affiliates, and service providers from claims, liabilities, damages, losses, and expenses arising from:
Your violation of these Terms.
Your misuse of the website.
Your violation of applicable laws or third-party rights.
Information or content you submit through the website.
16. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
Please review our Privacy Policy for more information about our privacy practices.
17. Changes to These Terms
We may update these Terms & Conditions from time to time.
When we make changes, we will update the "Last updated" date at the top of this page. Changes become effective when posted unless otherwise stated.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
18. Governing Law
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-law principles, except where applicable law requires otherwise.
Any dispute arising from these Terms or your use of the website will be subject to the applicable courts located in New York, unless another forum is required by applicable law.
19. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in full force and effect.
20. Entire Agreement
These Terms, together with our Privacy Policy and any additional terms presented for specific products or services, constitute the agreement between you and VISTA regarding your use of the website.
They replace any prior understandings regarding your use of the website, except where additional terms expressly apply.
21. Contact Us
If you have questions about these Terms & Conditions, please contact us:
VISTA
New York, NY
United States
Email: hello@vista-eyewear.com
